Near Hire Training
Competent near hire training means training delivered by professionals who have a deep and expansive understanding of the call center and BPO industry. TDS has the full capacity of training prospective candidates with the use of proven and extensive training curricula that eliminates the gap between near hire and agent status. Our learning instructors are not only steeped in experience and exposure, they are also adept with skills to mentor and coach agents to meet your comprehensive requirements, be it by local or global standards.
What sets Teledevelopment’s training group apart from the competition is experience at all levels of the organization. From the creation of tailor-made training modules, to the actual delivery in a classroom or web-based environment, we provide the perfect solution to your staffing and training requirements.
Our near hire training modules aim to have the participants engage in:
- Confidence-building exercises
- Organizing and structuring messages and ideas
- Accent neutralization exercises
- Grammar review
- Listening and comprehension drills
For Technical Near Hire Training, participants are immersed in:
- PC Technology Terminologies
- Basic PC Troubleshooting
- Hardware vs Software Support
When you are looking for an outsourced solution to capture lost recruitment opportunity, call TDS. We will help you develop potential agents today.
