New Contact Center

consulting

Let our experience help you minimize startup time and avoid costly pitfalls. Working together, we can design and implement programs that guarantee the strongest likelihood for success for your new center.

TeleDevelopment is a process-focused organization with the experience to help create everything from your workflow processes, standard operating procedures to the tools necessary to support your business.

Areas of start-up assistance include, but are not limited to:

  • Development of Call Center Business Plan
  • Site Selection and Facility Design
  • Recruiting Top Management Talent
  • Development of Agent Compensation and Incentive Plans
  • Foundational Training of Agents and Supervisors
  • Organizational Design
  • QA Process Design
  • Technology Recommendations
  • Creation of Management Tools and Reports
  • Development of a Business Continuity Plan
  • Creation of Standard Operating Procedures

Call +63.2.631.8230 to learn more today!

tds-startup-assistance