Newsroom

  • TDS hails its newest business unit

    Major corporations in the US and Europe are outsourcing their back office operations off-shore to save costs. Even if these jobs are usually not directly IT-related, their data-based orientation often means that they require IT departmental support to be successfully outsourced.
    Knowledge Processing Outsourcing (popularly known as a KPO), calls for the application of specialized pertinent [...]

  • BPO & CALL CENTER TRAINERS SHARE LEARNINGS

    Focus on the next decade’s industry growth and challenges, was one of the main thrusts of TeleDevelopment’s 4th Annual BPO and Call Center Training Convention.  Although, there were a number of other concerns for the industry touched during this gathering of minds, there were more topics to be learned from each other in the two [...]

  • PARTY WHILE LOOKING FOR A JOB

    As the school year ends and the start of the summer vacation fill the air, many graduates are thrust in the reality of looking for a job.  These young, hyped and very eager to find work fillies now belong to the melee of the unemployed.  But why are there still more than a couple of [...]

  • TDS and PSTD hold First Annual BPO Training Excellence Awards

    TeleDevelopment Services, Inc. (TDS) and the Philippine Society for Training and Development (PSTD) presented the First Annual BPO Training Excellence (BTE) Awards during the 4th Annual Call Center and BPO Training Convention held recently. The awards honored individuals and companies that consistently exemplify world-class standards, best practices, and innovation in the field of call center, [...]

  • It’s Academic 3rd Leg – Finale

    From Left to Right: Norilyn Fogata – PMAP, Joy Tabuso – PDI, Linda Kaplan, Dean Evelyn Enejosa, PhD. – San Sebastian College – Recoletos, Donna Joy Pasion – Champion, Ged Terceno – EPLDT Ventus, Judy Bay Whisenhunt – TDS VP, Jon Kaplan – TDS President

    THE 3rd IT’S ACADEMIC! ENGLISH CHALLENGE FINALE
    Good things happen [...]

  • Training Convention

    The Philippine business process outsourcing (BPO) industry had an incredible run in the past decade, establishing itself as the country's sunshine industry, and a strong player in the global BPO market. Throughout the past decade, the training industry has kept up with the pace of the local BPO industry, supporting its growth by honing industry-ready individuals to meet the industry's talent requirements.

    The country is poised to meet its goals--$11 billion in revenue and almost 1 million jobs-for the next decade. But how must the talent development industry evolve to meet the new and continuing requirements of industry growth?

    On March 11-12, 2010, TeleDevelopment Services will conduct its annual call center and BPO training convention to provide a venue for top global industry executives to examine the gap between the current industry standards and the requirements for the next decade.

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